How we work & FAQs
The answers, before you have to ask.
A fitted bedroom is a considered decision, and most people have the same questions before they commit. Here's exactly how an Olton project runs from free consultation to finished room — and honest answers to what clients ask most.
Step by step
From free consultation to finished room.
Six clear stages — and at each one, exactly what you walk away with.
01
Free design consultation
We meet in the Solihull showroom or come to you for a free home visit — no obligation.
You get
You get an unhurried conversation about the room, a measure-up, and honest guidance on the layout that will genuinely work.
02
Design & door selection
We design the furniture around your room and help you choose the door style and colour from our in-house ranges.
You get
You get a design tailored to your space, and a chance to see the Vinyl and New Era doors across 50+ colours in the flesh.
03
Your quote
We put together a clear price for the work, so you know exactly what your bespoke furniture will cost before anything is made.
You get
You get a straightforward quote — no obligation to proceed.
04
Handcrafted to order
Once you’re happy, we handcraft every piece — including the doors — to order in our own Solihull workshop.
You get
You get furniture built to your room down to the millimetre, typically ready within six to twelve weeks of your consultation.
05
Fitted by our own team
Our own installers fit the furniture in your home, protecting your floors and working cleanly and tidily throughout.
You get
You get a professional install — most completed in a single day.
06
A finished room you’re proud of
We tidy up, walk you through your new furniture and make sure you’re delighted before we leave.
You get
You get a finished bedroom, office or storage solution — the "better than expected" moment clients describe.
Free
Design consultation
6–12 weeks
Consultation to installation
1 day
Most installs completed in
Common questions
Frequently asked.
Do you make the furniture yourselves, or fit someone else's?
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We make it ourselves. Every wardrobe, home office and storage solution is handcrafted to order in our own workshop just off Drayton Road in Shirley, Solihull — and we even manufacture our own door ranges in-house (the Vinyl Range and New Era Doors, in over fifty colours). Nothing is bought in off the shelf and nothing is a standard carcass forced to fit your space; it's built to your room from the start.
Is the design consultation really free?
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Yes — the design consultation is completely free and there's no obligation. You can visit our Solihull showroom to see the door ranges and finishes in person, or we can come to you for a free home visit to measure up and talk through the layout. Either way it starts with a relaxed conversation about how you use the room and what you'd like to change.
How long does it take from consultation to installation?
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As a guide, most projects run six to twelve weeks from your first consultation through to installation. Because we make everything ourselves in Solihull we control the timeline rather than waiting on a supplier. And when it comes to fitting, most installations are completed in a single day by our own team.
Who actually fits the furniture?
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Our own installers — the clean, tidy, polite fitters clients name again and again in their reviews, not a rotating crew of subcontractors. They protect your floors, work neatly around your home, and in most cases complete the fit in one day, leaving the room finished and tidy.
What door styles and colours can I choose from?
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A lot. Our two in-house door ranges — the Vinyl Range and New Era Doors — come in over fifty colours, and our door styles run from classic framed looks like Galway, Rome, Shaker, Classic, Buckminster, Bergen, Lisbon, Seville and Ascot to sleek contemporary and handleless styles like Milan, Monaco, Quattro, Paris, Metropole and Norway. We'll help you choose what suits your room during your free consultation.
Do you only do bedrooms and wardrobes?
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Fitted wardrobes are our speciality, but not the whole story. We also design and handcraft bespoke home offices and studies, media walls, alcove cabinetry, under-stairs storage, overbed units, loft and sloped-ceiling storage, standalone furniture and beds, and all the internal fittings — hanging rails, drawers, pull-outs and shoe racks. If it's fitted furniture for the home, it's likely something we make.
Which areas do you cover?
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We're based in Shirley, Solihull and work across Solihull, Birmingham and the wider West Midlands — including Knowle, Dorridge, Olton, Hall Green, Acocks Green, Hampton-in-Arden, Balsall Common and Sutton Coldfield. If you're not sure whether you're in reach, just ask and we'll arrange a free home visit.
How do I get started?
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Give us a call on 0121 705 6941, message us on WhatsApp, or send an enquiry through the site and we'll be in touch to arrange your free consultation — in the Solihull showroom or at home, whichever suits you best.
Question not answered here?
Just ask — there's no such thing as a daft question about your room, and we'd rather talk it through properly before anyone commits to anything.